Outlook 2016 exchange stuck updating inbox

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Environment His is large (~2.2GB), though we have many other users with files bigger without this trouble.

Googleing suggests that an add-in like Google Desktop or MS Search could be causing the problem. Just in case, I have disabled all the build-in add-ins from the trust center, except for VBA, which is required for some auto-updating spreadsheets we use for contact management... 1) Does the user have Google Desktop Search installed?

If so, disable the outlook add-in and restart Outlook. 3) A farfetched answer I've heard is that the user must be a participant in the Customer Experience Improvement Program.

Close Outlook, open Word, click the office button, click Word Options, click Trust Center, click Trust Center Options, click Privacy Options, and select the option for the Customer Experience Improvement Program (4th option). 3) A farfetched answer I've heard is that the user must be a participant in the Customer Experience Improvement Program.

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While it does do a better job at getting the special folders correct more often, there sadly is no more option to change it manually in case Outlook gets it wrong.The fix is simple: spread your mail across more folders or subfolders; or archive or delete your mail off the server. Note this is a problem only on older Exchange servers—Microsoft has mostly fixed this on the newest ones.But also note that even though you may have a newer version of Outlook, the Exchange Server version your company runs behind your Outlook is invisible to you, and it could be quite old and so still subject to this issue.Why 1MTD and MYN Users Should Know This As you may know, my primary recommendation in 1MTD and MYN for filing mail is to file all saved Outlook e-mail into one folder called the Processed Mail folder.Nearly all my books and classes discuss the huge benefits of doing this, so I won’t repeat the reasons here (for more online information about how I use the Processed Mail folder, see this article). Microsoft has an article on this and it states the limit is directly determined by the version of your Exchange Server.When Outlook 2013 or Outlook 2016 can’t find the correct folder for the Sent Items or Deleted Items folder, it will create a folder within your mailbox which doesn’t sync with the mail server.

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